Issues that need attention
See stock shortages, delivery changes and order differences that fall outside your operating rules.
Uses
Stock levels, demand, order status, delivery updates and thresholds.
Exception management
Flag stock shortages, delivery changes and order discrepancies. Route each issue to the right person.
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Resolve operational issues with the records in view.
Teams lose time reconciling alerts with emails, spreadsheets and order records. A useful exception includes the context, a responsible owner and a next action.
Delay detected
A supplier delivery date has changed
PO-2082 · Delivery delay
| Delivery detail | Original | Updated |
|---|---|---|
| Expected arrival | 12 October | 14 October |
| Item | BX-40 | BX-40 |
| Quantity | 80 boxes | 80 boxes |
Northstar Packaging’s revised arrival is two days later than the original commitment.
Supporting records
Supplier update · Purchase order PO-2082
Delivery date change detected against the purchase order.
Impact identified
Show the orders affected by the delay
PO-2082 · Delivery delay
| Customer order | Required date | Risk |
|---|---|---|
| SO-1038 | 13 October | Due before stock arrives |
| SO-1040 | 13 October | Due before stock arrives |
| Supplier arrival | 14 October | 1 day after orders are due |
Two customer commitments need attention. The owner can review other stock or agree revised delivery dates.
Supporting records
SO-1038 · SO-1040 · Open allocations
Two affected orders linked to the exception.
Assigned for review
One owner, with all the context
PO-2082 · Delivery delay
| Exception detail | Value |
|---|---|
| Exception | EX-0142 |
| Assigned team | Operations |
| Next action | Review supply alternatives |
The owner receives the supplier update and affected orders together, ready to assess the next action.
Supporting records
EX-0142 · 3 linked order records
Exception prepared for the operations team.
Step 1 of 3
What your team gets.
The context for a decision
Review affected orders, locations and quantities alongside the options available to your team.
Uses
Related sales orders, purchase orders and stock records.
An owner and a next action
Make responsibility clear and follow the issue through to a recorded resolution.
Uses
Process owners, escalation rules, decisions and follow-up status.
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in action.
Explore the workflows, integrations and approval controls for your operation.
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